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Quality and Patient Satisfaction

Recovering from any kind of illness or hospital stay is a journey of small steps forward, day by day. Let Springhill Home Health become a part of your recovery process.

Quality Measures

At Springhill, we understand that each patient has unique needs. We also understand there is no “one-size-fits-all” solution when it comes to healthcare. Our mission is to provide high-quality, compassionate care to our patients and their families.We offer a wide range of services, including nursing care, physical therapy, occupational therapy, speech therapy, and social work. We also provide wound care, IV therapy, and nutrition counseling. Our team of highly skilled professionals is dedicated to providing the best possible care for our patients.

The Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Survey is a national standardized and publically reported measure that is required for home health agencies that receive Medicare reimbursement. This methodology allows patients share their perceptions of their skilled care experience. 

SHP Quality Measures

Springhill Home Health continues to exceed state and national stores for quality care and patient satisfaction.

Provider: Res-Care, Inc. dba BrightSpring Health Services: (31228) Springhill Home Health – Mobile

Overall Composite: All Quality Measure QuestionsSpringhillSHP State (AL)SHP National
Q1 202290%89%86%
Q2 202291%89%86%
Q3 202295%89%87%
Q4 202290%90%87%
2022 Year92%89%87%
Composite Measures: Care of PatientsSpringhillSHP State (AL)SHP National
Q1 202292%91%89%
Q2 202294%91%89%
Q3 202295%92%90%
Q4 202292%92%90%
2022 Year95%91%90%
Composite Measures: Communications Between Providers and PatientsSpringhillSHP State (AL)SHP National
Q1 202290%89%87%
Q2 202292%89%87%
Q3 202294%90%87%
Q4 202286%90%88%
2022 Year92%89%87%
Composite Measures: Specific Care IssuesSpringhillSHP State (AL)SHP National
Q1 202289%88%85%
Q2 202289%88%85%
Q3 202295%89%85%
Q4 202295%90%86%
2022 Year91%89%85%
Overall Composite: Overall Rating of AgencySpringhillSHP State (AL)SHP National
Q1 202289%88%85%
Q2 202291%88%85%
Q3 202295%89%85%
Q4 202281%88%86%
2022 Year93%88%85%
Overall Composite: Would You Recommend Agency?SpringhillSHP State (AL)SHP National
Q1 202285%84%79%
Q2 202288%84%79%
Q3 202293%85%80%
Q4 202287%85%81%
2022 Year90%84%80%

For more information about HHCAHPS, please visit the Home Health Care CAHPS website. 

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