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Quality and Patient Satisfaction

Recovering from any kind of illness or hospital stay is a journey of small steps forward, day by day. Let Springhill Home Health become a part of your recovery process.

Quality Measures

At Springhill, we understand that each patient has unique needs. We also understand there is no “one-size-fits-all” solution when it comes to healthcare. Our mission is to provide high-quality, compassionate care to our patients and their families.We offer a wide range of services, including nursing care, physical therapy, occupational therapy, speech therapy, and social work. We also provide wound care, IV therapy, and nutrition counseling. Our team of highly skilled professionals is dedicated to providing the best possible care for our patients.

The Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Survey is a national standardized and publically reported measure that is required for home health agencies that receive Medicare reimbursement. This methodology allows patients share their perceptions of their skilled care experience. 

SHP Quality Measures

Springhill Home Health continues to exceed state and national stores for quality care and patient satisfaction.

Provider: Res-Care, Inc. dba BrightSpring Health Services: (31228) Springhill Home Health – Mobile

Composite Score: Care of Patients

SpringhillSHP State (AL)SHP National
Q1 2022

92%

91%

89%

Q2 2022

94%

91%

89%

Composite Score: Communications Between Providers and PatientsSpringhillSHP State (AL)SHP National
Q1 202290%89%87%
Q2 202292%89%87%
Composite Score: Specific Care IssuesSpringhillSHP State (AL)SHP National
Q1 202289%88%85%
Q2 202289%88%85%
Overall Composite: Overall Rating of AgencySpringhillSHP State (AL)SHP National
Q1 202289%88%85%
Q2 202291%88%85%
Overall Composite: Would You Recommend AgencySpringhillSHP State (AL)SHP National
Q1 202285%84%79%
Q2 202288%84%79%
Overall Composite: All Quality Measure QuestionsSpringhillSHP State (AL)SHP National
Q1 202290%89%86%
Q2 202291%89%86%

For more information about HHCAHPS, please visit the Home Health Care CAHPS website. 

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