Springhill Hospice has earned the 2021 SHPBestTM “Premier Performer” Caregiver Satisfaction Award
Springhill Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2021 calendar year.
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2021 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,000 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.
“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.
We are so grateful to have been honored with this award. Our patients and their families are always our top priority, and we strive to provide the highest quality care possible. We have an incredible team of compassionate individuals who always put their patients first, and we could not have achieved this honor without them.
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.
About Springhill Hospice
Springhill Hospice is a true partner in hospice care. We are an established, full-service hospice agency that provides a superior quality of services in a caring manner to the Mobile and Baldwin County communities.
Springhill Hospice is a nurse-driven organization, which means registered nurses are at the leadership helm of the company, placing patient safety and satisfaction at the forefront.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.