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Springhill Home Health Branch Manager, Sherri Wendell, has been Working Smart and Doing Good in Mobile, Alabama.
Sherri won BrightSpring’s 2023 LEGACY Leadership Award. Over the past two years, Sherri has demonstrated effective leadership capabilities as she and her team have worked very hard to improve their CMS star rating. Through implementation of daily exit calls, educatoinal sessions, monthly clinical scorecard reviews, and setting clear expectations and ongoing monitoring, they have moved this rating from a 2 to a 4.5.
Sherri also led Mobile to a high census growth in 2022. The branch ended 2021 with a census of 140 at 64% episodic census. Last year, they were able to bolster that census to 211 patients with a 65% episodic mix. While maintaining this growth and boosting their star ratings, Sherri also ensured their quality scores to and stayed within the top 20% for patient satisfaction.
Thank you, Sherri, for you commitmen to the well-rounded Leadership that has allowed you to help more people live their best life. Congratulations!
By: Angelique Riley
My name is Angelique Riley, and I have been at Grane Hospice Care, King of Prussia (an Abode Healthcare and BrightSpring Health Services company), for a little over two and a half years. I joined Grane after spending twenty years managing Life Enrichment in Continuing Care Retirement Centers. I found Life Enrichment rewarding, but it was time to hang up that hat and move on to another venture.
I chose to work in Hospice Care to share my natural gift of helping people during the most difficult time of their lives. I take pride in sharing compassion, support, and a great deal of care with our patients. It is a great honor to be spotlighted in our employee newsletter, and to share what Black History Month means to me.
Black History Month is an annual observance originating in the United States, where it is also known as African American History Month. It began as a way of remembering important people and events in the history of the African diaspora. Now that you have the Wikipedia definition of Black History Month; let me tell you what Black History Month really means…
Black History cannot be contained or limited to a single month. I grew up in a family where we honored and embraced our heritage year-round. My siblings and I were educated by our father on the rich history of African Americans. He taught us about inventors, writers, educators, musicians, and other notable Black figures.
It was important to my father that we had knowledge of our own history. We grew up as military children and were exposed to many different cultures and environments. My father prided himself in educating us on African American studies because he knew our schools and society, would more likely teach us an inaccurate version of our history, if they mentioned African Americans at all.
American schools teach students about Dr. Martin Luther King, Rosa Parks, and the enslavement of African American people in the US. Those are important topics to cover, but that barely scrapes the surface of African American contributions to our society. Sparse lesson plans fail to mention the large numbers of African American scientists, physicians, attorneys, and professors who have made huge contributions to American progress.
A quick funny story: When I was in World History Class my junior year in High School in Lawton, Oklahoma, the teacher presented a lecture about religion in the African American community. I remember cringing in my seat, my spirit stirred with frustration because the lesson was filled with errors about my history and my culture. I could not remain silent.
Each time that the teacher mispronounced a name, gave an inaccurate date, or worse, attributed an accomplishment to the wrong person, I spoke up and corrected him. After I contradicted him four or five times, the teacher grew so frustrated that he shouted,
“DO YOU WANT TO TEACH THE CLASS?”. I rose to my feet and said, “Yes, I do”.
It did not end well for me that day. I was sent to the office immediately and punished with an In-House Suspension. Despite the repercussions, I never regretted what I did.
My experience confirmed my father’s prediction that the school was not going to teach the proper information on African American History. Since my father took the time to teach me, I knew my history and had the conviction to share it with my peers.
I shared this story to illustrate the importance of teaching African American History and embracing it as an ongoing celebration in the African American Community. I am grateful to see schools, businesses and the community recognize Black History.
The month of February is a time to honor our ancestors and their hidden or overlooked contributions. It is also a time to reflect on the work still to be done.
Black History Month is a reminder that Black Is Love. I love being an African American woman and getting to reflect with others who are also proud to be African American. Black History Month is an invitation for others to join in the ongoing celebration of black excellence. It is unity in its highest form.
As we celebrate the final day of National Hispanic Heritage Month, we are shining a spotlight on one of our incredible nurses, Sandra Ivette Carrasquillo Delgrado! Sandra shared with us what Hispanic culture and being Hospice RN means to her. Thank you, Sandra, for sharing your story and for all you do!
My name is Sandra Ivette Carrasquillo Delgrado, I am from Puerto Rico – a commonwealth of the USA. I am a Latina, Registered Nurse, with a BSN. I am the first to graduate from college in my family and first to study in the wonderful medical field, known as nursing. It has been an honor to serve the community I reside in – Mobile, Alabama.
Hospice, as my final career nursing path, has been a rewarding experience. I love working alongside such a compassionate team at Springhill Home Health and Hospice. My goal is to educate the Latino community about Hospice and the services offered to the patients and families. Death and dying has been a taboo in the Hispanic culture. I want to bring my insights and teachings to others to help them understand how to make the transition easier. When I’m able to do this, it is a gratifying and heartwarming experience that I see as job well done. I thank Abode Healthcare – Springhill Home Health and Hospice – for the opportunity of bringing culture and expanding services to our community and allowing this nurse to be a part of this amazing community.
We are so thankful for each member of our team and to Sandra for sharing her thoughts on Hispanic Heritage Month. Each member of our team brings valued talents and skills. Of course, Sandra brings her own skills, as well. She has used skills from her Hispanic Heritage to help educate and communicate with our Hispanic patients and community. It has been a blessing for our team and community to have a nurse who gives insight about the Hispanic culture. Sandra’s bilingual abilities help the Hispanic community with education and understanding how to help care for their loved ones. We are so thankful for Sandra, our Hispanic staff, Hispanic community, and our entire team as we work together to help the people of our community.
As the end of National Hispanic Heritage Month grows near, we are shining a spotlight on Director of Business Development, Nereida. We asked her what Hispanic heritage means to her. Thank you, Nereida, for sharing your story with us!
Hispanic/Latin/LatinX heritage and culture, to me, means family.
I was raised with a large, loving family. Food, music, and family created a sense of warmth, love, and good times. At the center of it all, our matriarch, my Abuela Juana. She moved to the United States from Puerto Rico in the 60’s. She was always in the service of others. From being a social worker to a home health aide, she was love, selflessness, and caregiving exemplified.
I became a nurse because of her. After her stroke, I experienced first-hand the weight of not having advance care planning in place. 9 children, 46 grandchildren and 40 great-grandchildren had to come together to make decisions on her behalf.
After a long illness, she needed hospice. Seeing how hospice allowed us to be family and experiencing that gift, I was drawn to hospice after 19 years of nursing.
My passion, drive, advocacy, and love for hospice is fueled by the love for and from my Abuela. I am honored to carry on her legacy in the service of others while assisting people and families at a pivotal moment in their lives.